Renault Aftersales
Studlands Industrial Estate, Newmarket, CB8 7SH | Contact Us: service@manchetts.co.uk | Tel: 01638 661113 | Opening Hours: 8am to 6pm Weeekdays, 8am to 12pm Saturday, Closed Sundays.
Servicing
Manchetts Newmarket is on hand for all Renault Servicing. Our experienced Renault Master Technicians and Senior Technicians are able to keep your vehicle safely on the road, no matter its model or age.
We have invested in state-of-the-art equipment to ensure all Renault Servicing is carried out to the highest quality and under warranty where applicable. This means there is no reason to visit main dealers for any of our Renault Servicing needs.
Call us on 01638 661113 to book your Renault Servicing.
MOT
At Manchetts Renault Car Service Centre in Newmarket we have fully trained Renault Master Technicians and Senior Technicians along with the latest Renault diagnostic equipment. We also have the facilities to charge your Renault electric vehicle on site.
For ease of access, we are conveniently situated on Newmarket’s well-known Studlands Park Industrial Estate (CB8 7SH), just off the A14.
We undertake all Renault warranty repairs and including the EasyLife Pack contracts, avoiding the need to trek into Cambridge or Bury St Edmunds to visit your main dealer.
With our sales service and experienced, fully trained and well-equipped workforce, you can be sure of an excellent service. And did you know that the price of our servicing is lower than many central city dealers?
Benefits of a Renault service:
- Safety – full vehicle health check
- Reliability – Renault approved parts
- Transparency – Fixed price on Service and Maintenance
- Customer excellence – vehicles returned washed and clean, and all repairs benefit from 1 year guarantee on parts and labour
Manchetts is very proud of its MOT to YOU service. If you are within a 10-mile radius of Newmarket, Manchetts will collect your vehicle, MOT it and return it to you.
The law requires that everyone who uses a vehicle on the road must keep it in a roadworthy condition at all times.
When to book my car for an MOT?
The first test is required once a car is 3 years old. After that, it will need an MOT every 12 months.
Why choose a Manchetts Renault dealer to book my MOT?
All of our testers are UK Vehicle Inspectorate trained and we will only be using Renault approved parts to carry out any necessary repair work. Also, all our work will be guaranteed for a year.
On the day, our Renault experts will inspect the following:
- Bodywork, doors and mirrors
- Lights and horn
- Brakes
- Steering and suspension
- Tyres and wheels
- Windscreen, wipers and washer bottle
- Exhaust fuel and emissions
- Seats and seatbelts
- Vehicle Identification Number
- Registration plate
You can watch the test from a viewing area but you’re not allowed to interrupt the tester.
Parts that are tested
You can read more about what’s tested for cars and motorcycles.
The MOT guide and inspection manuals tell you everything that’s tested.
MOT test result
Your vehicle can either pass or fail the MOT. If it fails, you’ll get a list of things that need to be fixed.
Passing the MOT
If your vehicle passes the MOT:
- you’ll get an MOT certificate from the test centre
- it will be recorded in the MOT database
Mileage reading
The MOT certificate will show the mileage recorded at the current and previous 3 test passes. This is shown as the ‘odometer reading and history’. Check the mileage on your MOT certificate when you get it. Contact the MOT centre within 28 days if you think it’s wrong. They’ll check the mileage and give you a replacement certificate if the original reading is wrong. If you got your certificate more than 28 days ago, report the mistake to the Driver and Vehicle Standards Agency (DVSA) instead.You’ll need proof of what the mileage was close to the time of the MOT, for example service receipts.Email photos or scans of any documents to DVSA. You can also send copies by post. Don’t send original versions of your documents as they won’t be returned.
Failing the MOT
If your vehicle fails the MOT:
- you’ll get a ‘refusal of an MOT test certificate’ from the test centre
- it will be recorded in the MOT database
You can appeal the result if you think it’s wrong.
Driving a vehicle that’s failed
You can take your vehicle away if your MOT certificate is still valid.If your MOT has run out you can take your vehicle to:
- have the failed defects fixed
- a pre-arranged MOT test appointment
In both cases, your vehicle still needs to meet the minimum standards of roadworthiness at all times or you can be fined.
Retest after a repair
In some cases your vehicle can have a partial retest for free or a reduced MOT fee.
Leaving your vehicle for repair
You only need a partial retest if you leave the vehicle at the test centre for repair and it’s retested within 10 working days. There’s no fee for this.
Taking your vehicle away for repairs
You can take your vehicle away if your MOT certificate is still valid.
If your MOT has run out you can take your vehicle to:
- have the failed defects fixed
- a pre-arranged MOT test appointment
In both cases, your vehicle still needs to meet the minimum standards of roadworthiness at all times or you can be fined.
Taking it back for a retest the next working day
You won’t have to pay again if you take it back to the same test centre before the end of the next working day for a partial retest on one or more of these items:
- access panels
- battery
- bonnet
- bootlid
- brake pedal antislip
- break glass hammer (class 5 vehicles only)
- doors (including hinges, catches and pillars)
- door open warning device (class 5 vehicles only)
- dropsides
- electrical wiring
- emergency exits and signs (class 5 vehicles only)
- entrance door remote control (class 5 vehicles only)
- entrance/exit steps (class 5 vehicles only)
- fuel filler cap
- headlamp cleaning or levelling devices (that doesn’t need a headlamp aim check)
- horn
- lamps (excluding headlamp aim)
- loading door
- main beam ‘tell-tale’
- mirrors
- rear reflectors
- registration plates
- seatbelts (but not anchorages), seatbelt load limiter and seatbelt pre-tensioner
- seats
- sharp edges or projections
- stairs (class 5 vehicles only)
- steering wheel
- tailboard
- tailgate
- trailer electrical sockets
- towbars (excluding body around anchorage points)
- tyre pressure monitoring system
- vehicle identification number (VIN)
- windscreen glass, wipers and washers
- wheels and tyres (excluding motorcycles and motorcycles with sidecar)
Taking it back for a retest within 10 working days
You’ll only need a partial retest if you take the vehicle from the test centre for repairs and take it back within 10 working days. You can be charged a partial retest fee for this.
In all other cases, you’ll need to get a full retest and pay the full MOT test fee again.
| Class | Vehicle type | Age first MOT needed (years) | Maximum MOT fee |
|---|---|---|---|
| 1 | Motorcycle (engine size up to 200cc) | 3 | £29.65 |
| 1 | Motorcycle with sidecar (engine size up to 200cc) | 3 | £37.80 |
| 2 | Motorcycle (engine size over 200cc) | 3 | £29.65 |
| 2 | Motorcycle with sidecar (engine size over 200cc) | 3 | £37.80 |
| 3 | 3-wheeled vehicles (up to 450kg unladen weight) | 3 | £37.80 |
| 4 | 3-wheeled vehicles (over 450kg unladen weight) | 3 | £54.85 |
| 4 | Cars (up to 8 passenger seats) | 3 | £54.85 |
| 4 | Motor caravans | 3 | £54.85 |
| 4 | Quads (max unladen weight 400kg – for goods vehicles 550kg and max net power of 15kw) | 3 | £54.85 |
| 4 | Dual purpose vehicles | 3 | £54.85 |
| 4 | Private hire and public service vehicles (up to 8 seats) | 3 | £54.85 |
| 4 | Ambulances and taxis | 1 | £54.85 |
| 4 | Private passenger vehicles and ambulances (9 to 12 passenger seats) | 1 | £57.30 |
| 4 | Goods vehicles (up to 3,000kg design gross weight) | 3 | £54.85 |
| 4a | Class 4 vehicles (9 to 12 passenger seats) with a seat belt installation check | n/a | £64 |
| 5 | Private passenger vehicles and ambulances (13 to 16 passenger seats) | 1 | £59.55 |
| 5 | Private passenger vehicles and ambulances (more than 16 passenger seats) | 1 | £80.65 |
| 5 | Playbuses | 1 | £80.65 |
| 5a | Class 5 vehicles (13 to 16 passenger seats) with a seatbelt installation check | n/a | £80.50 |
| 5a | Class 5 vehicles (more than 16 passenger seats) with a seatbelt installation check | n/a | £124.50 |
| 7 | Goods vehicles (over 3,000kg up to 3,500kg design gross weight) | 3 | £58.60 |
Brakes
Vehicle Health Check
Why not take advantage of Manchetts Renault’s complimentary vehicle health check? It’s completely free of charge!
If you’re planning a long journey, have a concern about your car or just want the reassurance of an expert eye, why not book it in for one of our complimentary health checks? Our factory-trained technicians will carry out a thorough check with your safety and the car’s efficiency front of mind. We’ll flag up any niggles or give it a clean bill of health so that you can drive away with total peace of mind.
Your car will be returned to you with a full check list detailing which parts have been examined and indicating their condition. There’s more information below but do not hesitate to contact our service teams if you’d like to find out more.
Our vehicle health checks are designed to compliment your car’s regular servicing, ensuring that wear and tear elements are maintained and your vehicle stays in tip-top condition.
During your complimentary Vehicle Health Check your cars various components will be rated Red, Amber or Green depending on the condition of the part:
Green tick indicates the item doesn’t need any immediate attention.
Amber symbol describes an item that will require an inspection or replacement by the estimated time indicated.
Red symbol means this item will require immediate attention.
The Manchetts Renault Health Check Covers:
- Tyre Tread
- Tyre Pressure
- Clutch Operation
- Engine Noise/ Smoke
- Transmission Operation
- Mirror/ Door Locks
- Alternator Belt/ Battery Condition
- Washers/ Wipers
- Engine Oil/ Anti-Freeze Levels
- Water/ Oil/ Fluid/ Leaks
- Bearing/ Hubs
- Fluid Levels
- Exhaust System/ Catalyst
- Steering/ Suspension
- Driveshaft’s
- Callipers/ Wheel Cylinders
- Mandatory Lights
- Horn Functionality
- Master Cylinder /Servo
- Hoses/ Pipes/ Cables
Cambelt
A worn timing belt can break causing severe engine damage. When warning signs appear, it is often too late resulting in engine failure and expensive repairs may result.
It is important to anticipate and think about your timing belt if your vehicle:
- Is more than 5 years old
- Has covered over 60,000 miles
Air Conditioning
Signs to watch for when your air conditioning may need attention:
- Unpleasant odours
- Allergy problems (sneezing, coughing, irritation)
- A reduction in the efficiency of the cooling or heating of the passenger cabin
- Persistent condensation on the windows
If you notice any of these signs, please check your air conditioning in one of our workshops. Our experts are here to help.
To maintain your air conditioning, we recommend that you:
- Follow the service intervals listed in your maintenance programme
- Every year, clean your air conditioning system to eliminate bacteria and mould
- Every 2 years, have your air conditioning serviced, which includes a complete gas refill and cleanse of the evaporator
- Every 4 years, a comprehensive review of your air conditioning system is recommended
When you entrust us with the maintenance of your air conditioning system, you will benefit from a package to maintain:
- The status of your air conditioning system
- The status of your cabin
- The temperature of the air produced by your system
Leave your car in the hands of Renault experts and benefit:
- From a 1 Year Part and Labour Warranty on all services
- High quality filters capable of filtering odours and fine particles
- From the reassurance of knowing that Approved Renault Parts have been used
- Fixed prices to ensure a clear transparent offer, without surprises
Tyres
- Insufficient tyre pressure
- Worn or distorted tread
- Vibrations in the steering wheel or unusual noises in the cabin
- A tendency for the vehicle to pull to one side instead of rolling straight
- A deterioration of handling on wet roads
- Check pressure monthly and before any long journey
- Monitor the state of wear of your tyres regularly
- Change your tyres in pairs
- Get the balancing checked and set correctly
When you entrust the care of your tyres to Manchetts Renault, you will benefit from a thorough diagnosis including:
- Systematic monitoring of tyre wear
- A change and rotation of your tyres
- Wheel alignment and balancing
- A team of specialised technicians take care of your vehicle
- OE Tyres are designed and approved by Renault
- It can take up to 5 years to engineer a tyre for your Renault
- 30-40 different criteria are used to design a tyre adapted to your Renault, including wear, stopping in the dry, cornering, handling and aquaplaning
Leave your car in the hands of the Manchetts Renault experts and benefit from:
- Clear transparent offers, no surprises
- Respect for the environment with the reprocessing of oils and oil filter
- 1 Year Parts and Labour Warranty on all services
- Peace of mind from the use of Approved Renault Parts
Brake Fluid
Brake Fluid provides a hydraulic link between the brake pedal and the brakes. Over time, brake fluid becomes contaminated with water and a severe contamination can lead to brake failure. Replacing the brake fluid at the recommended interval maintains the vehicle braking performance and extends the life of braking components.
Diagnostics
All modern cars contain on-board computers that monitor or control things like emissions levels, engine temperature and even windscreen wipers. When things go wrong, these computers produce error codes which can only be read with vehicle diagnostics equipment. You may see a warning light on your dashboard, but these only give a small part of the full picture.
Our car diagnostic check picks up these errors and identifies what they mean, so component failures can be prevented before they lead to further damage or expensive repairs!
Renault Van Servicing
At Manchetts Renault Car Service Centre in Newmarket we have fully trained Renault Master Technicians and Senior Technicians along with the latest Renault diagnostic equipment. We also have the facilities to charge your Renault electric vehicle on site.
For ease of access, we are conveniently situated on Newmarket’s well-known Studlands Park Industrial Estate (CB8 7SH), just off the A14.
We undertake all Renault warranty repairs and including the EasyLife Pack contracts, avoiding the need to trek into Cambridge or Bury St Edmunds to visit your main dealer.
With our sales service and experienced, fully trained and well-equipped workforce, you can be sure of an excellent service. And did you know that the price of our servicing is lower than many central city dealers?
Benefits of a Renault service:
- Safety – full vehicle health check
- Reliability – Renault approved parts
- Transparency – Fixed price on Service and Maintenance
- Customer excellence – vehicles returned washed and clean, and all repairs benefit from 1 year guarantee on parts and labour
| 25,000 Miles Service | From £209* | Applies to vehicles on a 2 year / 25,000 mile service regime. Content: engine oil, oil filter and cabin filter change, safety, computer, levels and anti-corrosion checks and adjustments. |
| MOT | From £45** | The first MOT test is required when your vehicle is 3 years old. All of our testers are UK Vehicle Inspectorate trained and we will only be using Renault genuine parts to carry out any necessary repair work. Content: brake fluid, coolant change, air con service, cambelt replacement, front brake pads, front brake pads and discs, replacement battery, tyres fitted, wiper blades fitted, vehicle health check. |
| Brake Fluid Change | From £49 | Brake Fluid provides a hydraulic link between the brake pedal and the brakes. Over time, brake fluid becomes contaminated with water and a severe contamination can lead to brake failure. Replacing the brake fluid at the recommended interval maintains the vehicle braking performance and extends the life of braking components. |
| Cambelt Replacement | From £399 | The cambelt keeps the engine running smoothly. It is essential that the cambelt is replaced at the recommended interval as a slipped or snapped belt can lead to complete engine failure. Price quoted is for a Kangoo II Ph1 1.6 16v K4M 105bhp. |
| Front Brake Pads | From £109 | Brake pads grip onto the brake discs to reduce vehicle speed. Over time, the brake pads and brake discs wear down and need replacing to ensure safety and maintain braking performance. |
| Front Brake pads & Discs | From £259 | Brake pads grip onto the brake discs to reduce vehicle speed. Over time, the brake pads and brake discs wear down and need replacing to ensure safety and maintain braking performance. |
| Vehicle Health Check | Free | Free visual inspection of your vehicle to ensure it is operating at peak efficiency. |
All prices quoted are manufacturer recommended retail prices including VAT at the prevailing rate. Prices may vary depending on model and servicing requirement. All prices are correct at time of publication and may be subject to change at any point without notice. All offers exclude the Z.E. range. Available at participating Dealers only.
* Additional parts may be required according to the maintenance programme (not included in stated price). Excludes V6 engines. Consult your Renault Dealer for the correct specification for your vehicle.
** MOT excludes Northern Ireland and Class 7
Contact Manchetts Renault
Renault Car & Trucks Approved Repairers
service@manchetts.co.uk
Studlands Ind Est
Newmarket
CB8 7SH
Tel: 01638 661113
Opening Hours: Weekdays 8am to 6pm, 8am to midday on Saturday & closed on Sundays.