Administrator
Administrator
Due to continued growth Manchetts Rescue & Recovery are seeking a skilled and innovative Administrator to join our busy team, who will be based at Ingham Bury St Edmunds.
Key Aspects of the Role
- Following a validation process for vehicles recovered under the police scheme (Cambridgeshire Norfolk & Suffolk police).
- Point of contact for the police liaison officers for the police recovery scheme.
- Managing the storage and release of all vehicles coming into the storage compound.
- General administration duties, filing, post and ensuring our databases are kept up to date.
- Raising notice letters.
- Raising disposals and following the disposal process for the police scheme.
- Managing salvage collections.
- Answering the phone for all sites, queries, and bookings.
- Managing customer collections and property collections.
- Completing end of day banking/sheets.
- Managing and raising payments.
The model candidate will:
- be passionate about administration
- be computer literate and have experience using Microsoft packages such as Word and Excel
- work well as part of a team but have the ability to work on your own initiative
- be able to provide quality customer service to our customers and clients that include all the large Insurance organisations.
- be able to communicate positively and assertively in what can be a busy working environment
- have excellent time management and organisational skills
- have the ability to multi task and prioritise workload
- have the ability to work under pressure during busy periods
- have a ‘can do’ attitude to the job
- ideally have a basic knowledge from within the motoring industry but not essential
Key Competencies
- Experience within the motor industry
- Some technical knowledge would be an advantage
- Advanced I.T. skills
- Exceptional organisational skills
- Attention to detail is a must
- Excellent communication skills
- A strong desire to learn and progress
- Calm and methodical under pressure
Terms and Conditions
- Pay: Competitive, depending on knowledge, skills and experience
• Hours: Monday – Friday 8.00am – 5.00pm (1 hour for lunch)
• Free parking on site
• 31 days annual leave (including bank holidays)
• Pension scheme
- Employee Assistance Program
Please email your CV to Jeni Davy, HR Manager on jeni.davy@manchetts.co.uk in the first instance. If you have not heard from us within 2 weeks of the closing date, please assume your application has unfortunately been unsuccessful on this occasion.