Testimonials

I want to send on my thanks to you and your drivers for the roadside recovery I received on Sunday. I had a puncture on my motorbike. I was riding with my husband on his motorbike. It exceeded all expectations with a short wait and good communication.On the relay both drivers were professional, polite and put me completely at ease. I also did not have to wait long. Please pass on my thanks to your drivers, I would definitely recommend you and your company thanks to them.

Best regards
C. Davis

I wanted to let you know how grateful I am to a gentleman called David who works in your, HGV MOT Department.

On recently booking our vehicle in for it’s first HGV MOT I discovered it had no Vehicle Plate or Type Approval something I now know it should of been given by the DVLA and VOSA at the point of manufacture.

This time last week I knew nothing of these requirements and despite speaking to the Renault Dealer we purchased the vehicle from, the DVLA and VOSA I drew a complete blank, until I spoke to David, he very kindly, but unnecessarily rang VOSA for me, he established what we were missing and advised me what I needed to do to move the situation forward. This I did and hey presto!! this morning I have a Plate and Type Approval for our vehicle.

I have spoken to David this morning to re-book the MOT and have expressed my thanks for all his help, I guess I just want to acknowledge his kindness to you as his employer, I think certainly from my point of view it’s really rather unusual these days to find people like David who obviously take a great deal of pleasure and pride in their work.

N.Hazlewood.

I felt I had to drop you a line to say a big thank you for the excellent service I enjoyed from Manchett’s recently after the slave cylinder on the clutch failed. Despite the late hour you received the car in from the AA and I was lucky enough to find a courtesy car available. Progress reports were accurate and the work done professionally to the anticipated price. I couldn’t fault the service or ask for better.

T. Rice

I was recently taken into Manchetts by my breakdown people when my van broke down. Everyone was helpful and polite. The lady on the desk called me back everytime she said she would. I was asked for permission before work was done and the parts and the work costs were told to me. I was called when my van was finished and they fixed it overnite. I was also given a loan van to get me home. A+ for Manchetts

S. Booth.

Brilliant Recovery of our horsebox of the A14 and very quick repair within 24hrs at Manchetts workshop! Highly recommended, thanks.

S.Fish.

Dear Sir / Madam

I just wanted to thank you for the efficient and professional way your company recovered myself and my Harley Davidson Motorcycle from Brandon to Sheffield today.
After a little confusion from my insurance company which delayed proceedings, driver Tracey arrived within the hour and we were on our way in no time.
Once again thanks again for the first class service.

R. Barr
Sheffield

Hi,

Job number 8722

I should like to thank your company for the efficient manner in which they dealt with the breakdown of my vehicle yesterday. Richard arrived in less than half an hour of me telephoning my breakdown agent.

This was followed by the cheerful Jen arriving in the breakdown vehicle. She worked with amazing speed and carried out her duties in an exemplary manner. My car is in the hands of my regular garage awaiting identification of the fault.

Please pass on my sincere thanks to all concerned.

Yours sincerely,

J B Thomas

Hello, I would just like to say thank you for your service provided, I was stranded on the A11 and had no cover for breakdown on my insurance, so was pleased to be recommended Manchetts, I was picked up within a very reasonable time frame and for a reasonable price. It’s not a nice thing to be stranded miles from home but Peter (co-ordinator) and stephen (recovery driver) were both calm and professional. If you could pass on my thanks to stephen it would be much appreciated, he’s a credit to your company.
Regards A. Fitzpatrick.

Many thanks for the recovery of my VW Camper. When the truck arrived, the driver was quick, sensible and helpful. He got the van loaded without fuss and we had a good chat on the way home.The recovery lorry was clean and smart Overall a good experience and I am happy to recommend!  Jon.

Manchetts are a local family business which show exceptional courtesy and helpfulness in dealing with clients,particularly over car servicing and repairs nothing is too much trouble and its good value.

I’ve started using Manchetts commercial vehicle department to carry out regular (12 weekly) checks and servicing to a mini bus that we own.AT LAST!!! A company that offers some good old fashioned customer service !!! How rare it is these days ! I would like to say that all concerned were very friendly, helpful, knowledgeable, and professional this made my whole experience a very positive one . Please pass on my thanks and I look forward to dealing with them and your company for many years

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Due to continued growth the business is seeking skilled and innovative individuals to join its busy workforce based in Burwell, Cambridgeshire.

We have several opportunities to join our business - We are seeking daytime control operatives.

If you enjoy working in a fast paced, dynamic environment, with different customers and companies, you will enjoy the role of Control Room Operative

Your duties will include:
• receiving and despatching car, LGV and HGV breakdown and recovery jobs, to our team of relay recovery drivers and roadside technicians.
• keeping the customer on the roadside informed of progress and updated with ETA’s.
• keeping the motoring organisations we work for updated.
• problem solving in real time.
• keeping our industry written APEX system updated.

The model candidate would:
• be able to provide quality customer service to our clients that include all the large motoring organisations such as AA, RAC, Green Flag and Britannia. As well as organisations such as the Cambridgeshire, Norfolk & Suffolk Police force.
• be able to communicate positively and assertively in what can be a busy commercial environment
• have basic computer skills and be willing to improve them
• have the ability to work under pressure during busy periods
• have a ‘can do’ attitude to the job
• ideally have previous control room/call handling experience, full training will be given regardless
• ideally have a good sense of the geography around East Anglia
• ideally have a basic knowledge from within the motoring industry but not essential

Terms and Conditions

• Competitive salary (depending on knowledge , skills and experience)
• Shift Work – (days)
• Rolling Rota - 4 days on 4 days off
• On the job training provided
• Free parking on site
• 20 days annual leave
• Internal telephone support
• Pension scheme

Please submit your CV to gemma@manchetts.co.uk

Closing date: 27th July 2018
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2 weeks ago

Manchetts Vehicle Recovery

Proud to help local Burwell Lads helping to save the rain forest, good luck lads !As our departure approaches, we would like to say huge thank you to everyone who donated to our fundraising cause, helping us raise a whopping £1733 for Cool Earth.
We would also like to say a big thank you to our sponsors, without whom we would not be making it very far: Manchetts Vehicle Recovery for their generous parts donation, Kilbourns for their brilliant effort and mechanical expertise, and Sunskia for their steadfast support.
We shall be boarding a vessel, bound for the distant shores of France, on Thursday. You can follow our progress on this Facebook page, on Instagram - rustketeers
We also have a blog where posts of our progress will be coming shortly. The link is shown below rustketeers.wordpress.com/

Thank you all again and wish us luck!
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3 weeks ago

Manchetts Vehicle Recovery

HGV Technicians required for Manchetts Newmarket2 HGV technicians sought after to join the team at Manchetts Newmarket, you must have previously worked with Commercial Vehicles and preferably within a Main Dealer.
Areas of responsibility
• Carry out routine maintenance and repairs on all makes of vehicles & trailers to DVSA standard
• Diagnose and rectify all types of faults
• Ensure all vehicles worked upon are handled carefully and that all precautions are taken whilst on the premises
• Liaise with the parts department to attain correct parts
• Ensure health & safety regulations and safe working practices are adhered to
• Ensure appropriate clocking's are made, all job cards and service sheets are completed in a timely manner
• Maintain a high standard of cleanliness and tidiness
• Maintain a thorough and current product knowledge and attend training courses
• Service van rota
Hours & Salary
• Earlys & Lates, 07:00 to 15:00/14:00 to 22:00
• Up to £16 per hour
Extra Benefits
• Company Pension Allowance
• PPE
• Manufacturers Training
• 21 Days + Statutory bank Holidays

We are looking for someone who has previously worked with Commercial Vehicles preferably within a Main Dealer.
Email petew@manchetts.co.uk with covering letter and CV if you are serious about joining Manchetts Newmarket.
To discuss details further call 01638 674487 and ask for Operations manager Peter Williams.
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3 weeks ago

Manchetts Vehicle Recovery

Proper little stunner 👍 ... See MoreSee Less

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3 weeks ago

Manchetts Vehicle Recovery

Full time vehicle valeter required at Manchetts Isuzu Newmarket.Looking for a new full time valet position?

Consider joining the team at Manchetts Isuzu in Newmarket. Valet required.
E-mail CV to deanhall@manchetts.co.uk
Call to discuss further 01638 674491.

1. Entry requirements
Full clean UK Drivers Licence
Previous Valeting Experience Essential

2. Skills required
You'll need:
· a methodical approach
· a strong attention to detail
· excellent customer service skills

3. What you'll do
Your day-to-day tasks may include:

· using high-pressure hoses to clean vehicles
· cleaning windows, wheels, door handles and mirrors
· vacuuming and shampooing upholstery and carpets
· waxing and polishing surfaces
· applying gels and other finishes to bumpers and trims
· steaming clean engines, frames and wheel arches
· collecting and delivering vehicles
4. Salary

Hourly rate dependant on experience.

Overtime can increase your earnings.

5. Working hours, patterns and environment

You'll usually work through the week and at weekends. Part-time work and overtime may be available.

You'll be working outdoors

Uniform provided.
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